Complaints Procedure

At Mouth Matters Clinic we take complaints very seriously. If you are not satisfied with our service in the first instance please contact the practice by calling 01244 343353, email contact@mouthmatters.com or in writing by addressing your letter to Dr. Gabi Tschoepe and sending your complaint to the following address 5 York Street, Chester, CH1 3LR. We will acknowledge any complaints within 7 working days and a full response will be given within 20 working days.

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